GENERAL • Please be sure that all posted rules are followed. • Speed limits are posted by the Resort (15mph). Please maintain this safe speed at all times. • Only modern, well maintained RVs are allowed. • No tent camping allowed. • Please respect the property and privacy of our guests and our resort. • Theft or property damage of ANY kind will not be tolerated; such actions will result in eviction & prosecution. • Open fires must be in a fire pit, grill, or other approved container. • Firearms and other weapons are prohibited unless they are registered with our front desk and approved by management. • Motor scooters, mini- bikes and dirt bikes are prohibited. Off road riding of any vehicle / motorized toys is strictly prohibited. • The consumption of alcohol anywhere except on a site you have rented or on a site where you are a guest is prohibited. • No smoking allowed inside any resort buildings or facilities, within 15 feet of all resort building entrances, in the gated pool areas, or anywhere else signs are posted. • QUIET TIME IS 10: 00 PM - 6:00 AM. THERE WILL BE NO LOUD MUSIC OR ANY OTHER LOUD NOISES! AMENITIES • Park amenities and events are for resort tenants and their families only. • Clubhouse use for private events is by appointment only. CABLE • The resort offers free cable TV access for our RV sites and free DirectTV for our Cottages. Channels are listed in our Park Guide. The channels (including our Showtime channels #16 & #17) we provide have no parental control systems so please monitor your child’s television viewing as some shows contain explicit material not suitable for children. If you're a new customer, you may have to reset your TV to "cable" mode instead of "antenna", then "scan" for new channels. If you need help or service with your cable, please call 1800-Comcast. Ask for the "Commercial Bulk" department. Instead of an account number, just provide them with the resort's phone number and address (281-426-6919 / 540 S. Main/ Highlands, TX 77562). Describe the problem you are experiencing. They will give you a date and time when they can come out (usually within a few days of your request). Make sure you get a "Work Order" number from them. You will not be charged for these services CHILDREN • Children should be supervised by parents or guardians at all times. There is a 9:00 pm curfew. No Exceptions! NO unsupervised children under the age of 12 are allowed in the bathhouses, pool, gym, clubhouse, at the river, on the pier, or anywhere else where signs indicate so. Absolutely no children allowed inside the gates of the infinity pool. CLUTTER • Please help us keep our resort neat and tidy by doing your part to clean up your mess at your site and in common areas. • No clotheslines, storage sheds, skirting, excessive number of items, or any other sort of unsightly clutter. • Major mechanical repairs and non-working or junk vehicles are not permitted on an RV site. You can rent storage facilities and extra parking spaces to store your boats, RV’s, trailers, motorcycles, jet skis, vehicles, and other personal property. DISCLAIMERS • The resort and its employees are not responsible for loss, damage, injury or claim for damages to property or campers due to fire, theft, accidents, natural or any other causes. • The customer accepts camping / renting privileges with the understanding that he does hereby release San Jacinto Riverfront RV resort, its officers and employees of all liability for loss or damage to property or death or injury to his person arising out of his/ her use of any campground facilities and amenities. The customer further agrees to indemnify San Jacinto Riverfront RV resort, its officers and employees, against claims resulting from loss or damage to property or death or injury to the person of any member of the family or guest of the registered customer arising out of the use of campground facilities and amenities. The resort reserves all rights including the right to amend our rules and policies at any time. ELECTRIC METERS • Do not tamper with the electrical meters in any way. A $50 replacement fee will be imposed on residents whose meter rings and locks are found to be broken after move in. Vandalism charges may also be filed as well. GARBAGE • Garbage dumpsters are conveniently located at the Resort entrance. Disposal is for resort resident’s household garbage only. GRASS / LANDSCAPE • Do not place any items grass at your site that would slow or prevent the mowing process. • Please elevate/ mark/ tidy your hoses and utility lines to prevent damage during mowing. • The resort is not responsible for hose damage caused by lawn maintenance personnel. • If you prefer to mow the lawn at your site, please notify resort staffers. •Patios, gazebos and any other grass covering or grass altering items are not permitted without a written agreement from management (existing patio stones or bricks must remain at their current site when you move out). • You are responsible for the removal of any trash/ waste at your site. PARKING • Do not park in vacant sites, on the grass, or blocking any roadway. Parking in an empty site will require payment of our daily rate for the use of the site. Additional parking for extra vehicles is available at the resort for a nominal fee. • Long-term tenants are required to display their assigned parking tag on their vehicle's rear view mirror. • Vehicles parked in unauthorized places may get cited or towed at the owner’ s expense. VISITORS • All new visitors must register/ sign-in at the front office. • Visitors need to park within the boundaries of the site they are visiting. Additional parking is available at the front office, near the bathhouses, near the cottages, and in front of the clubhouse. Visitors must NOT park overnight in these areas. • Visitors must be accompanied by a tenant when using resort amenities. • Visitors must obey all resort rules and regulations. PETS • Your pets are welcome outside the buildings, however, they must be on a leash and kept quiet at all times. Walk pets in the “Pet Walk” areas and clean up after them. Remember, your pet’s mess is your mess. Vicious or loud pets will not be tolerated. Do not leave your pets outside for long periods of time without shade, food, or water. We do not tolerate pet neglect or abuse. Violations of any of our pet rules will result in eviction without refunds. • Please make sure your pets have a proper tag, and all their shots updated. • Any stray pets will be turned over to the county’s Animal Control Dept. SWIMMING / POOLS • For safety reasons there can be absolutely no swimming allowed in the river. • The family pool located behind the office is open from 10am to 8pm during late spring to early-fall. • The adult pool next to the clubhouse is open from 10am to 8:00pm during late spring to early-fall.
WASHING RV’S / VENDORS • Tenants may wash their RV at their site or hire an authorized service company. •All vendors must be pre-registered and approved by management before entering resort. CLEAN-UP / SPILLS/ DAMAGES • Upon check-out, tenants must leave a site or facility in the way it was at check-in. Extra fees ranging from $10 to $150 may be automatically be applied for waste or trash removal and disposal and extra cleaning. In the event the resort must power wash a site due to chemical/ oil spills, leakage, or other reasons, the tenant at that site may incur a fee as well. Tenants/ renters are responsible for the payment of all outstanding charges and fines for resort rule violations as well as damages to Resort property incurred by the renter, his or her family members, party, and guests. Tenants/ renters are responsible for the payment of any missing, lost, or stolen property belonging to the resort. MAIL • USPS usually delivers mail by 4:45pm Monday – Saturday. To receive your mail at the resort’s front office, please have those sending you mail deliver them to YOUR FULL NAME, 540 S. Main, YOUR SITE #, Highlands, TX 77562. Mail without a current resident’s name or site number will be returned to the post office. Former tenants, who moved out and want their mail forwarded to a new address, will need to apply at the post office. The resort is not responsible for parcel left unclaimed for more than 30 days. WIFI POLICY • While the resort offers free Wifi throughout our resort, we do not guarantee that all spots will get a signal. If you have trouble logging on, it may be because there are already too many people using the signal. For a stronger signal, customers can bring their laptop to our library. Be aware that our internet connections may not be secure. Once you've checked in, a staff member will provide you instructions to use the wifi signal and give you a password. Do not download movies or play online games as this will slow the network for everyone.
If you are inconvenienced by anyone who fails to respect Resort policies, or otherwise engages in disorderly or inappropriate behavior, please let us know so that we can take measures necessary to ensure you have a pleasant stay. If you, your fellow tenants, or guests do not abide by resort rules and local laws, you may be asked to leave with no refunds. Violation of resort rules may result in a fine automatically charged to your account, your removal from Resort property and forfeiture of your rent and deposits. Any illegal activity may result in your arrest and/ or prosecution. Our resort has surveillance cameras as well as resident law enforcement officials. Your cooperation is appreciated.
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